Last updated: 17 August 2025

This Privacy Policy explains how DrDildo.co.uk (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or shop with us.

1. Information we collect

We collect and process the following personal information when you use our website:

• Order information: Name, billing and delivery address, contact details (e.g. email, phone), and payment details (processed securely by PayPal).
• Account information: If you create an account, we store your login details and order history.
• Newsletter: If you sign up for our mailing list, we store your email address to send updates (you can unsubscribe at any time).
• Communication: Any messages or emails you send us.
• Technical data: Essential cookies and server logs (see our Cookie Policy).

2. How we use your information

We use your personal data for the following purposes:

• To process and deliver your orders.
• To communicate with you about orders, deliveries, and returns.
• To manage your account, if you create one.
• To send newsletters if you have subscribed.
• To comply with legal obligations (e.g. accounting and tax).
• To improve our website and services.

3. Legal basis for processing

We process your personal data under the following legal bases:

• Contract: To fulfil your orders and provide customer service.
• Consent: For newsletters and optional communications.
• Legal obligation: To comply with UK tax and accounting requirements.
• Legitimate interests: To maintain website security and prevent fraud.

4. Sharing your information

We do not sell or share your personal information with third parties for marketing. We only share information where necessary to provide our services:

• Payment processing: We use PayPal to process payments. Only the information required to authorise and complete your payment is shared.
• Legal requirements: If required by law or authorities.

5. Data retention

We keep your personal data only as long as necessary:

• Order and account records are retained for up to 6 years to comply with HMRC tax and accounting laws in the UK.
• Newsletter data is kept until you unsubscribe.
• Other data (e.g. customer messages) is deleted once no longer needed.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections if your information is inaccurate.
• Request deletion of your personal data (subject to legal obligations such as tax record retention).
• Withdraw consent for marketing at any time.
• Request a copy of your data in a portable format.
• Object to certain types of processing.

To exercise these rights, please contact us at contact@drdildo.co.uk.

7. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

8. Children

Our website is intended for adults only. We do not knowingly collect data from anyone under 18 years old.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.

10. Contact us

If you have any questions or concerns about how your data is handled, please contact us at:

Email: contact@drdildo.co.uk